Free returns within 14 days

FAQ
Product Information
General Questions
How do I install the towel holder?
Simply press the holder onto clean, dry bathroom tiles, then turn the lock to secure it. The suction technology ensures a stable hold, with no drilling or screws required.
Can I reuse the holder after removing it?
Yes, our holder is reusable. You can easily remove it and attach it elsewhere without damaging the surface or losing suction power.
Care instructions: in wet areas, remove the holder from time to time to clean and dry both the holder and the surface before reattaching it. This helps maintain maximum suction power and prevents temporary marks.
How much weight can it hold?
Our holder can support up to 5 kg, making it perfect for keeping your towel securely and easily in place.
What surfaces can I use the towel holder on?
Our holder is suitable for smooth surfaces such as tiles, marble, acrylic, glass, polished metal and laminate.
Note: the holder should not be used on uneven, porous or rough surfaces, including dry, painted or plastered walls.
How does your satisfaction guarantee work?
We always offer a satisfaction guarantee. If you are not happy with your hooks, you will receive a quick and easy refund.
How can I contact your customer service if I have any questions?
You can contact us by e-mail via our website at any time.
What should I do if I want to return an item?
It’s simple! If you wish to return a product, you have 14 days after receiving it. Simply contact our customer service team, and we will guide you step by step.